Your Questions About FREDi, Answered
Get Clarity on How FREDi Can Simplify Your Shipping Operations
General FAQs
What is FREDi?
Who is FREDi suitable for?
FREDi is ideal for businesses in the B2C e-commerce, D2C brands, and B2B sectors that handle high volumes of shipments. If you’re managing logistics for an online store or exporting products, FREDi can help you streamline your shipping operations.
How does FREDi differ from other shipping solutions?
FREDi stands out with its multi-carrier integration, real-time shipment tracking, and automated return management. Unlike traditional shipping software, FREDi focuses on reducing manual tasks, optimizing shipping costs, and providing your customers with a seamless post-purchase experience.
Do I need to switch my current shipping partners to use FREDi?
No, you don’t need to switch carriers. FREDi integrates with all major shipping partners like Blue Dart, Delhivery, FedEx, and many others, allowing you to manage your existing partnerships through a single dashboard.
Is FREDi only for businesses in South India?
While FREDi is currently focusing on South India, businesses across India can benefit from our shipping platform. We’re rapidly expanding our reach to support businesses nationwide.
What does FREDi stand for?
FREDi stands for “Freight Digital,” reflecting our focus on transforming the freight and logistics experience through digital innovation and technology.
Features & Functionality FAQs
Can I track shipments in real-time with FREDi?
Absolutely! FREDi provides real-time shipment tracking, allowing you and your customers to stay updated on delivery statuses from dispatch to final delivery.
Does FREDi offer return management?
Yes, FREDi offers automated return management. You can easily generate return labels, manage exchanges, and handle customer refunds, making the return process seamless for both you and your customers.
Can I generate shipping labels in bulk?
Yes! FREDi lets you generate bulk shipping labels to speed up your order fulfillment process. This feature helps you save time and avoid manual errors.
What analytics does FREDi provide?
FREDi provides detailed shipping analytics, including shipment performance reports, cost analysis, and delivery time tracking. These insights help you optimize your logistics strategy and reduce shipping costs.
Is FREDi only for businesses in South India?
Yes, FREDi supports both domestic and international shipping. We provide the tools to manage customs documentation and ensure compliance with international shipping regulations.
Does FREDi support international shipping?
FREDi stands for “Freight Digital,” reflecting our focus on transforming the freight and logistics experience through digital innovation and technology.
Pricing FAQs
How much does FREDi cost?
Our pricing depends on your business size, monthly shipment volume, and required features. Contact us for a customized quote tailored to your business needs.
Are there any hidden fees?
No, there are no hidden fees. We believe in transparent pricing, and all costs will be clearly outlined in your pricing plan.
Do you offer a free trial?
Yes, we offer a free demo so you can explore how FREDi works and how it can benefit your business before committing to a subscription.
Can I upgrade or downgrade my plan?
Yes, our pricing plans are flexible. You can easily upgrade or downgrade your plan based on your business’s changing needs.
Technical FAQs
How does FREDi integrate with my existing systems?
FREDi offers API integrations to seamlessly connect with your existing systems such as e-commerce platforms, order management systems, and ERP solutions.
Do I need to install any software?
No, FREDi is a cloud-based platform, meaning you can access it from any device with an internet connection. There’s no need to install any software.
Is my data secure on FREDi?
Yes, we take data security seriously. FREDi uses secure cloud servers and adheres to industry-standard encryption protocols to ensure your data is safe.
Can FREDi handle shipments with multiple carriers?
Yes, FREDi is designed for multi-carrier management. You can connect and manage multiple carriers from a single dashboard, making it easier to compare rates and optimize your shipping costs
Support FAQs
What kind of support does FREDi offer?
We provide 24/7 customer support via email, chat, and phone. Our team is always ready to assist you with any technical or operational issues.
How do I get started with FREDi?
Getting started is simple! Contact us to book a demo, and our team will guide you through the onboarding process.
Can I request additional features?
Business - Specific FAQs
Can FREDi handle large shipment volumes?
Yes, FREDi is designed to scale with your business. Whether you’re shipping hundreds or thousands of parcels per month, our platform can handle your growing logistics needs.
Can FREDi help reduce my shipping costs?
Yes! With freight cost comparison and automated processes, FREDi helps you find the most cost-effective shipping options and reduces manual errors, saving you both time and money.
How does FREDi improve the post-purchase experience?
FREDi provides real-time tracking, automated notifications, and return management tools that improve the overall post-purchase experience for your customers, increasing their satisfaction and loyalty.
Is FREDi customizable for my business needs?
Yes, FREDi is highly customizable. Our platform can be tailored to your specific shipping and logistics requirements, ensuring you get the most out of the solution.
Optimize Every Step of
Your Logistics Journey
FREDi’s modular software solutions have transformed our shipping and customs processes. With seamless integration into our ERP system and automated workflows, we’ve significantly reduced manual effort and errors. Their tools provide exceptional legal compliance, especially in export control and sanctions list checks, ensuring complete peace of mind. FREDi has truly elevated our operational efficiency and reliability in handling complex logistics.
Ralf Stein
Doppstadt
